Effective Hiring: Mastering the Interview, Offer, and Onboarding

ISBN-13: 9781400230037

Media Type: Paperback

Publisher: HarperCollins Leadership

Publication Date: 03-01-2022

Pages: 144

Product Dimensions: 5.10(w) x 7.00(h) x 0.60(d)

Series: The Paul Falcone Workplace Leadership

Paul Falcone is principal of the Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish.Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension's School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.

Table of Contents

Introduction ix

Part 1 Preparing to Launch Your Candidate Search 1

1 Criteria to Help You Define the Best and Brightest Talent 3

2 Maximizing Your Recruitment Resources 9

3 Direct Sourcing: Alternatives to Traditional Candidate Outreach 16

4 Hiring in Our Own Image: Sound Tips As Well As a Cautionary Tale 20

5 Telephone Screening Interviews: How to Identify If a Candidate Is Worth Bringing into the Office 26

Part 2 Interviewing Strategies and Questions to Identify "High-Probability" Hires 31

6 The Anatomy of an Effective Interview 33

7 Interview Icebreakers to Establish Rapport and Trust 38

8 The Emotionally Intelligent Interview: A "Career-Coaching" Approach to Getting Inside Candidates' Hearts and Heads 41

9 Interviewing Technical Candidates When You're Not a Techie Yourself 45

10 Effective Interview Questions for Hiring Remote Staff 48

11 Effective Interview Questions for Hiring Freelancers and Independent Contractors 52

12 Effective Interview Questions for Hiring Sales and Business Development Staff 56

13 Effective Questions to Ask When Interviewing Supervisors, Managers, and Directors 65

14 Interviewing the Boss: Questions to Politely Assess Your Future Manager 74

Part 3 Checking References and Extending the Offer 79

15 Hiring Without Checking References Is Like Having a Loose Cannon on the Deck of Your Ship! 85

16 How to Get Employers to Open Up to You During the Reference-Checking Process 89

17 Effective Reference Questions for Nonexempt, Hourly Support/Production Staff 93

18 Effective Reference Questions for Exempt Professionals and Technical Candidates 100

19 Effective Reference Questions for Remote Hires 107

20 Preempting the Counteroffer: Setting the Stage for the Employment Offer 112

21 Salary Negotiations Done Right: Making the Offer and Closing the Deal 119

Part 4 Onboarding 129

22 Onboarding Day One: Welcome Aboard 131

23 Onboarding Day Thirty: Initial Impressions and "Feed Forward" 135

24 Onboarding Day Sixty: Time to Pivot? Readjusting to the "Real" Job 137

25 Onboarding Day Ninety: Initial Goal Setting and Aligning Expectations for Quarterly Check-ins for Year One and Beyond 140

28 Remote Onboarding: 3D Experiences in a 2D World 145

Index 155

About the Author 163