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Forked: A New Standard for American Dining

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From Saru Jayaraman, the book that brought #MeToo to the restaurant industry

"Restaurants are political environments. You're shoulder-to-shoulder with immigrants. You're at one of the nexuses of income inequality. Your hourly wage is even less than the minimum wage. You're working for tips. You're getting sexually harassed. It was a very galvanizing political experience for me." -Alexandria Ocasio-Cortez

"No one has done more to move forward the rights of food and restaurant workers than Saru Jayaraman. This is the story of the next steps in the movement, as told by the woman who is creating them." -Mark Bittman

A restaurant critic can tell you about the chef. A menu can tell you about the farm-sourced ingredients. Now who's going to tell you about the people preparing your meal?

From James Beard Leadership Award winner Saru Jayaraman, Forked is an enlightening examination of what we don't talk about when we talk about restaurants: Is the server tolerating sexual harassment because tips are her only income? Is the line cook working through a case of stomach flu because he doesn't get paid sick days? Is the busser not being promoted because he speaks with an accent?

As most corporate restaurants continue to set low standards for worker wages and benefits, a new class of chefs and restaurateurs is working to foster sustainability in their food and their employees. Forked offers an insider's view of the highest — and lowest — scoring restaurants for worker pay and benefits in each sector of the restaurant industry, and with it, a new way of thinking about how and where we eat.

ISBN-13: 9780190056001

Media Type: Paperback

Publisher: Oxford University Press

Publication Date: 12-02-2019

Pages: 256

Product Dimensions: 5.50(w) x 8.20(h) x 0.70(d)

Saru Jayaraman is Co-Founder and Co-Director of the Restaurant Opportunities Centers United (ROC United) and a graduate of Yale Law School and the Harvard's Kennedy School of Government. She has been named one of Crain's "40 Under 40," CNN's "Ten Visionary Women," New York magazine's "Influential of New York," and a 2014 White House "Champion of Change." Her work has been profiled extensively in the New York Times, and she has appeared on CNN, MSNBC, Bill Moyers Journal, NBC Nightly News, Today, and Real Time with Bill Maher.

Table of Contents

Foreword by Jane Fonda

1. Introduction: Why We Are Forked

2. Casual and Family-Style Restaurants: Tipped Over the Edge
The Olive Garden
Vimala's Curryblossom Café

3. Fine Dining: The Great Service Divide
Craft
The Capital Grille

4. Mexican Food: Climbing the Ladder
Taco Bell
Chipotle

5. Burgers, Bills, and No Benefits
McDonald's
In-N-Out Burger

6. A Tale of Two Sandwiches
Zingerman's
Subway

7. The Coffee Café: A Place for Debate?
Starbucks
Manifesto Café

8. Diners: Change Is Possible
Denny's
Florida Avenue Grill

9. Conclusion: The Road from Here

Acknowledgements

Index