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Humanocracy: Creating Organizations as Amazing as the People Inside Them

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A Wall Street Journal Bestseller

In a world of unrelenting change and unprecedented challenges, we need organizations that are resilient and daring.

Unfortunately, most organizations, overburdened by bureaucracy, are sluggish and timid. In the age of upheaval, top-down power structures and rule-choked management systems are a liability. They crush creativity and stifle initiative. As leaders, employees, investors, and citizens, we deserve better. We need organizations that are bold, entrepreneurial, and as nimble as change itself. Hence this book.

In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.

Critical building blocks include:

Motivation: Rallying colleagues to the challenge of busting bureaucracy
Models: Leveraging the experience of organizations that have profitably challenged the bureaucratic status quo
Mindsets: Escaping the industrial age thinking that frustrates progress
Mobilization: Activating a pro-change coalition to hack outmoded management systems and processes
Migration: Embedding the principles of humanocracy—ownership, markets, meritocracy, community, openness, experimentation, and paradox—in your organization's DNA

If you've finally run out of patience with bureaucratic bullshit . . .
If you want to build an organization that can outrun change . . .
If you're committed to giving every team member the chance to learn, grow, and contribute . . .
. . . then this book's for you.

Whatever your role or title, Humanocracy will show you how to launch an unstoppable movement to equip and empower everyone in your organization to be their best and to do their best. The ultimate prize: an organization that's fit for the future and fit for human beings.

ISBN-13: 9781633696020

Media Type: Hardcover

Publisher: Harvard Business Review Press

Publication Date: 08-18-2020

Pages: 368

Product Dimensions: 6.10(w) x 9.30(h) x 1.30(d)

Gary Hamel is on the faculty of the London Business School and is a cofounder of the Management Lab, an organization that builds technology and tools to support breakthrough management innovation. Professor Hamel has been hailed by the Wall Street Journal as the world's most influential business thinker, and his landmark books have been translated into more than twenty-five languages. They include The Future of Management and What Matters Now.Michele Zanini is a cofounder of the Management Lab, where he helps large organizations become more adaptable, innovative, and engaging places to work. Zanini is an alumnus of McKinsey & Company and the RAND Corporation and holds degrees from the John F. Kennedy School of Government at Harvard University and the Pardee RAND Graduate School.Visit humanocracy.com to learn more.

Table of Contents

Preface ix

Part 1 The Case for Humanocracy: Why Poke the Bureaucratic Beehive?

1 Fully Human 3

2 Bureaucracy in the Dock 23

3 Counting the Cost 43

Part 2 Humanocracy in Action: Can We Really Go Bureaucracy-Free?

4 Nucor: Building People Not Products 65

5 Haier: Everyone an Entrepreneur 85

Part 3 The Principles of Humanocracy: What's the DNA of a Human-Centric Organization?

6 Principles over Practices 105

7 The Power of Ownership 111

8 The Power of Markets 125

9 The Power of Meritocracy 139

10 The Power of Community 157

11 The Power of Openness 177

12 The Power of Experimentation 199

13 The Power of Paradox 211

Part 4 The Path to Humanocracy: How Do We Get There?

14 Michelin: First Steps 237

15 Start Here 257

16 Scale It Up 277

Appendix A The Bureaucratic Mass Index Survey 297

Appendix B Sizing Up the Bureaucratic Class 301

Notes 305

Index 319

Acknowledgments 333

About the Authors 335