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Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team

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"Stop the Shift Show" is an essential guide for managers and business owners looking to transform their hourly workforce into a top-performing super team. 

This book offers practical strategies and techniques for effectively managing and coaching hourly workers, including:

  • Determining your managerial style and avoiding common mistakes
  • Building trust with your team to create a positive work culture
  • Motivating employees to perform at their best and go above and beyond
  • Developing effective coaching techniques to help team members grow and improve
  • Creating a sense of purpose and ownership among employees to foster a high-performing team
  • Overcoming common challenges in managing hourly workers, such as turnover and scheduling issues

Whether you're new to management or an experienced leader, "Stop the Shift Show" provides valuable insights and actionable advice to help you elevate your team's performance and drive success for your business. With its engaging writing style and real-world examples, this book is a must-read for anyone looking to build a high-performing team in today's competitive marketplace.

ISBN-13: 9781642011623

Media Type: Paperback

Publisher: Entrepreneur Press

Publication Date: 02-13-2024

Pages: 308

Scott Greenberg is the author of the book "The Wealthy Franchisee: Game-Changing Steps to Becoming a Thriving Franchise Superstar." He is an internationally recognized speaker and business consultant. His expertise lies in leadership, franchising, and customer service. Scott lives in Sherman Oaks, California.

Table of Contents

Introduction

Part 1: Preparing to Manage for Top Performance

Chapter 1: The Manager’s Role in the Shift Show

Chapter 2: What Kind of Manager are You?

Chapter 3: Understanding Your Team & Increasing Your Influence

Part 2: Building Your Top-Performing Team

Chapter 4: Designing Your Culture

Chapter 5: Operationalizing Your Culture

Chapter 6: Staffing Part 1: Attracting Top Performers

Chapter 7: Staffing Part 2: Identifying Top Performers

Part 3: Coaching for Top Performance

Chapter 8: 30-Second Leadership

Chapter 9: Coaching in the Green & Yellow

Chapter 10: Coaching in the Blue

Chapter 11: Coaching in the Red

Chapter 12: Putting 30-Second Leadership to Work

Part 4: Maintaining Top Performance

Chapter 13: Motivating Your Team

Chapter 14: Measuring Performance & Satisfaction

Chapter 15: Final Thoughts

Acknowledgements

About the Author

Index