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What To Expect When You're Expecting Robots: The Future of Human-Robot Collaboration

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The next generation of robots will be truly social, but can we make sure that they play well in the sandbox?


Most robots are just tools. They do limited sets of tasks subject to constant human control. But a new type of robot is coming. These machines will operate on their own in busy, unpredictable public spaces. They'll ferry deliveries, manage emergency rooms, even grocery shop. Such systems could be truly collaborative, accomplishing tasks we don't do well without our having to stop and direct them.



This makes them social entities, so, as robot designers Laura Major and Julie Shah argue, whether they make our lives better or worse is a matter of whether they know how to behave.


What to Expect When You're Expecting Robots offers a vision for how robots can survive in the real world and how they will change our relationship to technology. From teaching them manners, to robot-proofing public spaces, to planning for their mistakes, this book answers every question you didn't know you needed to ask about the robots on the way.

ISBN-13: 9781541699113

Media Type: Hardcover

Publisher: Basic Books

Publication Date: 10-13-2020

Pages: 304

Product Dimensions: 6.00(w) x 9.30(h) x 1.30(d)

Laura Major is the CTO of autonomous mobility at Motional. Previously, she led the development of autonomous aerial vehicles at CyPhy Works and a division at Draper Laboratory. Major has been recognized as a national Society of Women Engineers Emerging Leader. She lives in Cambridge, Massachusetts. Julie Shah is a roboticist at MIT and an associate dean of social implications and responsibilities of computing. She directs the Interactive Robotics Group in the Schwarzman College of Computing at MIT. She was a Radcliffe fellow, has received an National Science Foundation Career Award, and has been named one of MIT Technology Review's "Innovators Under 35." She lives in Cambridge, Massachusetts.

Table of Contents

Introduction 1

Chapter 1 The Automation Invasion 15

Chapter 2 There Is No Such Thing as a Self-Reliant Robot 31

Chapter 3 When Robots Are Too Good 55

Chapter 4 The Three-Body Problem 81

Chapter 5 Robots Don't Have to Be Cute 109

Chapter 6 How Do You Say "Excuse Me" to a Robot? 145

Chapter 7 Robots Talking Among Themselves 165

Chapter 8 This City Is a Cyborg 191

Chapter 9 It Takes a Village to Raise a Robot 213

Chapter 10 Conclusion 241

Acknowledgments 247

Notes 249

Index 271