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Built to Change: How to Achieve Sustained Organizational Effectiveness / Edition 1

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In this groundbreaking book, organizational effectiveness experts Edward Lawler and Christopher Worley show how organizations can be “built to change” so they can last and succeed in today’s global economy. Instead of striving to create a highly reliable Swiss watch that consistently produces the same behavior, they argue organizations need to be designed in ways that stimulate and facilitate change. Built to Change focuses on identifying practices and designs that organizations can adopt so that they are able to change. As Lawler and Worley point out, organizations that foster continuous change
  • Are closely connected to their environments
  • Reward experimentation
  • Learn about new practices and technologies
  • Commit to continuously improving performance
  • Seek temporary competitive advantages

ISBN-13: 9780787980610

Media Type: Hardcover

Publisher: Wiley

Publication Date: 02-17-2006

Pages: 352

Product Dimensions: 6.30(w) x 9.20(h) x 1.60(d)

THE AUTHORS Edward E. Lawler III is distinguished professor at the University of Southern California (USC) Marshall School of Business and founder and director of USC's Center for Effective Organizations. He is the author of Treat People Right! and a leading consultant to major corporations. Christopher G. Worley is a research scientist at USC's Center for Effective Organizations and the former director of the Master of Science in Organization Development (MSOD) program at Pepperdine University. He is the author of Integrated Strategic Change.

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What People are Saying About This

From the Publisher

"Lawler and Worley have done it. Built to Change captures the change challenge faced by most executives and offers practical tools that not only dissect change but provide hope that the constancy of change need not be feared but relished. They explain how to anticipate leadership challenges and make them manageable. This gift is why Lawler continues to reign in this profession as the thought leader for ideas with impact."
—Dave Ulrich, professor, Ross School of Business, University of Michigan, and partner, The RBL Group

"Built to Change is a dramatic departure from the tired approach of looking back at successful companies and identifying elements of excellence.  Lawler and Worley have broken new ground in helping companies to look forward and understand the requirements for success in a constantly changing world."
—David A. Nadler, chairman and CEO, Mercer Delta Consulting, LLC

"The absence of change is just another description for death in business as in life. Ed Lawler and Chris Worley seize on this point to provide an insightful look into what makes a business not only survive but thrive in today's global marketplace. The book is concise, comprehensive and a must read for anyone responsible for ensuring the success of a company, large or small."
—Patrick L. Johnson, president and CEO, Pro-Dex, Inc.

"This is an important book for organizations positioning themselves for future success. It provides insight about the issues companies need to consider to ensure success"
—Ben R. Leedle Jr., CEO, American Healthways, Inc.

"This is classic Ed Lawler. A serious student of organisations before many of today's chief executives were born, he has collected more detailed data about the management practices of more companies over a longer period than almost any other researcher. His writing is research-based, relevant, long on insight and short on extravagant claims."- Financial Times (London)

"A survival guide for organizations of the future!"

— Marshall Goldsmith, executive coach and author is the author of The Leader of the Future, Global Leadership: The Next Generation and Coaching for Leadership.

Table of Contents

Foreword by Jerry Porras v

Preface xiii

Chapter 1 Why Build Organizations to Change 1

Chapter 2 A Dynamic View of Organizational Effectiveness 23

Chapter 3 Strategizing 54

Chapter 4 Structuring for Effectiveness and Change 88

Chapter 5 Developing the Right Information, Measurement, and Decision-Making Processes 118

Chapter 6 Acquiring the Right Talent 153

Chapter 7 Managing Human Capital 179

Chapter 8 Meeting the Leadership Challenge 213

Chapter 9 Designing Reward Systems 236

Chapter 10 Rewarding Performance and Change 256

Chapter 11 Creating a Built-to-Change Organization 283

Notes 313

Acknowledgments 319

About the Authors 321

Index 323