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Haystack Syndrome: Sifting Information out of the Data Ocean

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A must for every manager concerned with meeting the challenges of the 21st century. You'll see the differences between data and information in a new light, and understand precisely how misunderstanding those differences can affect the quality of your decision-making process. Starting with the structure of an organization, The Haystack Syndrome ends with a detailed description of the logic that must underpin the information system for any organization to maximize effectiveness.

Part One:
Formalizing the Decision Process - Defining the goal, the measurements, and how to continuously improve the whole system - the Theory of Constraints.

Part Two:
The Architecture of an Information System - Dealing with information as it relates to the real world; quantifying Murphy, the time-buffer concept, directing process improvements, measuring local performance.

Part Three:
Scheduling - how to implement a real process of ongoing improvement requiring interplay between the system and the manager, resolving all conflicts, considering capacity and protection.

ISBN-13: 9780884271840

Media Type: Paperback

Publisher: North River Press Publishing Corporation - The

Publication Date: 06-28-2006

Pages: 262

Product Dimensions: 5.80(w) x 8.70(h) x 0.70(d)

One of the world's most sought after business leaders - author and educator, Dr. Eli Goldratt. Eli Goldratt had been described by Fortune Magazine as a "guru to industry" and by Business Week as a "genius." His charismatic, stimulating, yet sometimes unconventional style has captured the attention of audiences throughout the world. Eli is a true thinker who provokes others to think. Eli Goldratt is the creator of the Theory of Constraints (TOC) and is the author of 8 books, including the business best sellers The Goal, It's Not Luck, and Critical Chain. Goldratt's Theory of Constraints is used by thousands of companies, and is taught in hundreds of colleges, universities, and business schools. His books have sold over 3 million copies and have been translated into 23 languages. Goldratt's fascinating work as an author, educator and business pioneer had resulted in the promulgation of TOC into many facets of society and has transformed management thinking throughout the world.

Table of Contents

Part One: Formalizing the Decision Process
Chapter 1: Data,information and the decision process -- how they relate ..... 3
Chapter 2: What a company tries to achieve ..... 8
Chapter 3: Getting a hold on measurements ..... 14
Chapter 4: Defining Throughput ..... 19
Chapter 5: Removing the overlap between Inventory and Operating Expense ..... 23
Chapter 6: Measurements, Bottom Line, and Cost Accounting ..... 31
Chapter 7: Exposing the foundation of cost accounting ..... 36
Chapter 8: Cost accounting was the traditional measurement ..... 41
Chapter 9: The new measurements' scale of importance ..... 47
Chapter 10: The resulting paradigm shift ..... 52
Chapter 11: Formulating the Throughput World's decision process ..... 58
Chapter 12: What is the missing link? -- building a decisive experiment ..... 64
Chapter 13: Demonstrating the difference between the Cost World and the Throughput World ..... 72
Chapter 14: Clarifying the confusion between data and information -- some fundamental definitions ..... 79
Chapter 15: Demonstrating the impact of the new decision process on some tactical issues ..... 86
Chapter 16: Demonstrating inertia as a cause for policy constraints ..... 93

Part Two: The Architecture of an Information System
Chapter 17: Peering into the inherent structure of an information system -- first attempt ..... 103
Chapter 18: Introducing the need to quantify "protection" ..... 109
Chapter 19: Required data can be achieved only through scheduling and quantification of Murphy ..... 116
Chapter 20: Introducing the time buffer concept ..... 121
Chapter 21: Buffers and buffer-origins ..... 127
Chapter 22: First step in quantifying Murphy ..... 132
Chapter 23: Directing the efforts to improve local processes ..... 138
Chapter 24: Local performance measurements ..... 144
Chapter 25: An Information System must be composed of Scheduling, Control and What-If modules ..... 156

Part Three: Scheduling
Chapter 26: Speeding up the process ..... 163
Chapter 27: Cleaning up some more inertia -- rearranging the data structure ..... 169
Chapter 28: Establishing the criteria for an acceptable schedule ..... 179
Chapter 29: Identifying the first constraints ..... 186
Chapter 30: How to work with very inaccurate data ..... 194
Chapter 31: Pinpointing the conflicts between the identified constraints ..... 200
Chapter 32: Starting to remove conflicts -- the system/user interplay ..... 208
Chapter 33: Resolving all remaining conflicts ..... 214
Chapter 34: Manual subordination: the drum-buffer-rope method ..... 222
Chapter 35: Subordinating while considering non-constraints' capacity -- the conceptual approach ..... 229
Chapter 36: Dynamic time buffers and protective capacity ..... 235
Chapter 37: Some residual issues ..... 241
Chapter 38: The details of the subordination procedure ..... 247
Chapter 39: Identifying the next constraint, and looping back ..... 252
Chapter 40: Partial summary of benefits ..... 260