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HBR Guide to Performance Management (HBR Guide Series) - Paperback | Diverse Reads

HBR Guide to Performance Management (HBR Guide Series)

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Efficiently and effectively assess employees performance.

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives.

In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.

You'll learn to:

  • Set clear employee goals that align with company objectives
  • Monitor progress and check in regularly
  • Close performance gaps
  • Understand when to use performance analytics
  • Create opportunities for growth, tailored to the individual
  • Overcome and avoid burnout on your team

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

ISBN-13: 9781633692787

Media Type: Paperback

Publisher: Harvard Business Review Press

Publication Date: 07-11-2017

Pages: 256

Product Dimensions: 5.00(w) x 8.90(h) x 0.70(d)

Series: HBR Guide Series

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 11 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview

Table of Contents

Introduction: Performance Management for a New Age of Work 1

What changes to the process mean for you as a manager.

Section 1 Goal Setting

1 The Characteristics of Effective Goals 13

Make them clear and specific, achievable but challenging.

2 Define Employee Goals-and Decide How They're Measured 21

Fit the needs of the individual and the organization.

3 Collaborate with Your Employee to Create a Plan for Moving Forward 33

Outline steps to accomplish objectives and adjust as necessary.

Section 2 Ongoing Performance Management

4 Assessing Performance Isn't a Onetime Event 45

Note good and bad work, and identify root cause.

5 Make a Habit of Providing Feedback 57

Discuss your observations with your employee.

6 Coach Your Employees to Close Performance Gaps 71

Ask questions to help them solve problems and master new skills.

7 How to Keep Your Employees Motivated 83

Recognize good work, and encourage progress.

Section 3 Developing Employees

8 Understand Your Employee's Wants and Needs 99

Know what your direct report aspires to.

9 Expand Your Employee's Skill Sets 111

Basic tactics to learn new areas of expertise.

10 Craft a Development Plan 125

Define a specific path for future growth.

11 How to Develop Someone Who's Struggling 135

Good performers aren't the only ones who need to grow.

Section 4 Formal Performance Reviews

12 The Case Against (and for) Annual Appraisals 149

How companies are changing the way they look at reviews.

13 Assess Performance, but Rethink Ratings 159

Take an individualized approach.

14 How to Conduct the Review Conversation 181

Tips and tricks for a productive discussion.

15 Define New Goals for a New Cycle 195

Adjust objectives for continued growth.

Section 5 Tough Topics

16 Responding to the Steady Worker 201

What to do with your stalwarts.

17 Preventing Burnout on Your Team 207

Make sure your people aren't running out of steam.

18 Managing the Performance of Remote Employees 217

From giving feedback to conducting annual appraisals.

Sources 229

Index 237