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Honest Answers: Interview and Negotiation Skills to Get to the Truth - Paperback | Diverse Reads

Honest Answers: Interview and Negotiation Skills to Get to the Truth

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BECOME A MASTER AT NEGOTIATION AND COMMUNICATION

Never go into an important conversation feeling unheard, unprepared, or uninformed again—apply the proven SISCO method for communication to become a master negotiator, trusted interviewer, and engaging conversationalist.

No matter the conversation, detecting honesty and persuading others to be honest are some of the most valuable skills you can learn. With these skills, you can master your daily conversations and interactions with others. The Strategic Interviewing Skills and Competencies (SISCO) Method will help you see the full picture, have all the facts, and make effective decisions.

Former Navy interrogator, Lena Sisco, created this method during challenging investigative and information-gathering interviews. Her 5-step program focuses human-to-human interaction. When you can gain someone’s trust you can get truth in any scenario. She teaches readers how to validate their gut feeling when they think someone is lying, unassumingly control a conversation, and persuade others to be honest.

These skills are not only applicable in an interrogation room, but they can be relevant in everyday life. In this book, you will learn how to:

  • Apply the strategic interviewing skills behind the SISCO method to your everyday life to discover the information and the honest answers you need.
  • Create an environment of trust that will facilitate the fact finding necessary to be more effective at your job while encouraging others to be more accountable.
  • Control the signals you may or may not be inadvertently sending to others.
  • Know the right words to say during a disagreement in order to de-escalate conflict, gain respect, and create a win-win situation

Not only does she teach you techniques and methods to negotiate and interview with confidence, she shares the neuroscience behind why they are effective. You will be able to interpret patterns of behavior and influence positive behaviors in others, as well as enhancing the effectiveness of your communication practices; both verbal and nonverbal.

ISBN-13: 9781400226405

Media Type: Paperback

Publisher: HarperCollins Leadership

Publication Date: 11-15-2022

Pages: 208

Product Dimensions: 8.90(w) x 5.80(h) x 0.60(d)

Lena Sisco is a TV expert in deceptive analysis, an Enhanced Communications Subject Matter Expert, Interrogation Expert, a Senior Body Language Institute Train-the-Trainer Instructor with Janine Driver, keynote speaker, and the CEO and founder of two companies: The Congruency Group and Sector Intelligence Group. Lena’s training specializes in body language, detecting deception, statement analysis, non-accusatory strategic interviewing, elicitation, rapport building, leadership, and enhanced communication skills needed to be a confident, trusted professional.She is a former Department of Defense certified military interrogator and Naval Intelligence Officer. Entities she has trained and currently trains include Naval Special Warfare, NASA, National Geospatial Agency, Customs and Border Protection, Drug Enforcement Administration, Department of Homeland Security, Defense Intelligence Agency, United States Marine Corps, United States Navy, United States Coast Guard, local and federal Law Enforcement Agencies, International Association of Arson Investigators, and numerous private sector companies.

Table of Contents

Foreword Janine Driver ix

Preface xv

Chapter 1 Why Being the "Nice Guy" Always Wins 3

Chapter 2 Plan, Prep, and Practice 13

Chapter 3 How to Build Rapport in Five Minutes or Less 29

Chapter 4 Understanding Personal Drivers, Motivators, and Needs 43

Chapter 5 Master Your Questioning Techniques 55

Chapter 6 Don't Tell, Ask 81

Chapter 7 Elicit Information, Don't Ask for It 91

Chapter 8 Overcome Conversational Challenges 105

Chapter 9 Empathic Negotiation Skills 117

Chapter 10 Handling the Breaking Point 137

Chapter 11 How to Accurately Analyze Body Language 143

Chapter 12 Deceptive Statements and Answers 161

Epilogue 189

Appendix A 11-Step Strategic Interview Flow 191

Appendix B Your Comprehensive Interview Checklist 193

Appendix C Answers to Activities 199

Acknowledgments 209

Index 211

About the Author 219