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How to Write Better Business Letters

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Updated to meet today’s business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés.

ISBN-13: 9781438001371

Media Type: Paperback

Publisher: Barrons Educational Services

Publication Date: 05-01-2013

Pages: 216

Product Dimensions: 8.30(w) x 10.80(h) x 0.50(d)

Series: Barron's How to Write Better Business Letters

Table of Contents


Table of Model Letters


Introduction

  • 1. BUSINESS STYLE

  • 2. LETTER FORMAT

  • 3. REQUEST LETTERS

  • 4. REPLIES

  • 5. CREDIT AND COLLECTION LETTERS

  • 6. COMPLAINTS, CLAIMS, AND ADJUSTMENTS

  • 7. SALES AND PUBLIC RELATIONS LETTERS

  • 8. SOCIAL BUSINESS LETTERS

  • 9. EMPLOYMENT CORRESPONDENCE

  • 10. IN-HOUSE CORRESPONDENCE

  • 11. NEWS RELEASES

  • 12. BUSINESS REPORTS AND PROPOSALS


    LAST DETAILS


    INDEX