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Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-Ass Culture of Inclusivity

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From Kim Scott, author of the revolutionary New York Times bestseller Radical Candor, comes Just Work—how we can recognize, attack, and eliminate workplace injustice—and transform our careers and organizations in the process.

We—all of us—consistently exclude, underestimate, and underutilize huge numbers of people in the workforce even as we include, overestimate, and promote others, often beyond their level of competence. Not only is this immoral and unjust, it's bad for business. Just Work is the solution.

Just Work is Kim Scott's new book, revealing a practical framework for both respecting everyone’s individuality and collaborating effectively. This is the essential guide leaders and their employees need to create more just workplaces and establish new norms of collaboration and respect.

ISBN-13: 9781250203489

Media Type: Hardcover

Publisher: St. Martin's Publishing Group

Publication Date: 03-16-2021

Pages: 416

Product Dimensions: 6.40(w) x 9.30(h) x 1.50(d)

KIM SCOTT is the co-founder of an executive education firm and workplace comedy series, The Feedback Loop, based on her perennially bestselling book, Radical Candor: Be a Kickass Boss without Losing your Humanity. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led operations teams for AdSense, YouTube, and Doubleclick at Google. Kim was a senior policy advisor at the FCC, managed a pediatric clinic in Kosovo, started a diamond cutting factory in Moscow, and was an analyst on the Soviet Companies Fund. She lives with her family in Silicon Valley.

Table of Contents

Introduction We Can't Fix Problems We Refuse to Notice 1

Part 1 The Root Causes of Workplace in Justice 19

Bias, Prejudice, and Bullying 19

1 Roles and Responsibilities Who is Responsible for Fixing These Problems? Everyone 23

2 For People Harmed What to Say When You Don't Know What to Say 29

3 For Observers How to Be an Upstander 73

4 For People Who Cause Harm Be Part of the Solution, Not Part of the Problem 91

5 For Leaders Create Bias Interruptions, a Code of Conduct, and Consequences for Bullying 121

Part 2 Discrimination, Harassment, and Physical Violations 155

6 A Leader's Role in Preventing Discrimination and Verbal Harassment Apply Checks and Balances; Quantify Bias 159

7 For People Harmed and Upstanders How to Fight Discrimination and Harassment Without Blowing Up Your Career 215

8 Touch How to Create a Culture of Consent and the Cost of Failing to Do So 239

Part 3 Systemic Justice and Injustice 295

9 Two Bad Dynamics 299

10 Recognizing Different Systems of Injustice 313

11 Just Work A Moment for Optimism 349

Acknowledgments 361

Notes 367

Index 387