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Managing Talent: Recruiting, Retaining, and Getting the Most from Talented People

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Survey after survey confirms how the success of a business has become increasingly dependent on the ability and skills of its staff. And because talented people are in short supply the hunt for people of unusual ability will continue in earnest.

Hiring such people is the relatively easy part; keeping them engaged so that they don't move on and getting the best out of them while they are with you is the greater challenge -- one that more than ever requires a good understanding of what people want from both work and life outside work, as well as flexibility and imagination in seeking to accommodate their aspirations.

Drawing on original research, including interviews with senior executives, recruitment specialists and people considered to be "talented" within their organizations, Managing Talent outlines how companies such as Google, Apple, Santander, Mars, Unilever, PepsiCo, Nokia, Olam International, Tata Chemicals and Bank of America are facing the challenge of recruiting and developing the talent they need. Full of useful insights and practical help for those who are responsible for the success of their organization, it also provides invaluable guidance to those in search of career satisfaction

ISBN-13: 9781610393836

Media Type: Hardcover

Publisher: PublicAffairs

Publication Date: 03-04-2014

Pages: 224

Product Dimensions: 5.60(w) x 8.60(h) x 0.90(d)

Series: Economist Books

Marion Devine is a business author and editor whose books include Managing Uncertainty and Successful Mergers (both published by the Economist). She has has also written or researched reports on talent management for Ashridge Business School and the Chartered Management Institute. Michel Syrett has combined a career as a writer on business and management in the Times, Management Today, Director and Asian Business with academic research for business schools such as Cranfield and Roffey Park. He is author of twenty books and reports, including three published by the Economist, including Managing Uncertainty.

Table of Contents

Preface xi

1 The war for talent 1

A phoney war? 3

Demand for more advanced skills 8

The quantity and quality of graduates 10

Demographic trends 11

Talent management to the rescue? 14

Well-established - but not well done 18

Can "talent" still be managed? 20

Conclusion: willing pawns? 23

2 Devising and implementing a talent strategy 24

Staying ahead or playing catch-up? 25

Devising a talent strategy 28

Measurement and evaluation, accountability and governance 31

Foundations of a talent strategy: buy, borrow, build 33

Gaining sponsorship from the business 41

Staying agile 44

Conclusion 45

3 Managing the talent process 46

Processes and pipelines 48

New complexities and challenges 50

A broader view of talent 51

Redefining talent 62

Leveraging talent across the business 68

Conclusion 73

4 The individual and the organisation 75

Generation Y: separating fact from fiction 76

What do 21st-century workers really want? 82

Implications: personalised career management 98

Conclusion 111

5 Taking a culture-led approach 112

Culture-led approaches in practice 115

Making culture-led approaches work 117

The need for transparency 122

Conclusion 126

6 Creating a talent ecosystem 127

Career planning and intrapreneurs 128

Business incubation 131

Linked-in internships 134

Alumni and associates 136

Conclusion 139

7 Playing the talent game 141

Making the company grade 143

Being opportunistic 145

Developing a support network 147

Job rotation and mobility 149

MBA considerations 150

Internships, secondments and sabbaticals 152

Aiming for the top 157

Conclusion 161

8 Planning for the future 163

Losers and winners in the battle 163

Good intentions, deficient processes 164

New priorities 168

The individual perspective 171

Not so strategically talented 172

A new model 173

Changing direction 177

New principles 180

Executive summary 182

Acknowledgements 192

Sources 196

Index 201