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Introduction |
1 |
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About This Book |
1 |
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Foolish Assumptions |
2 |
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How to Use This Book |
3 |
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For making big decisions |
3 |
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As a road map |
4 |
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As a problem solver and a frame of reference |
4 |
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As a mentor |
5 |
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Icons Used in This Book |
5 |
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The One Common Denominator |
6 |
Part I |
Becoming an Entrepreneur |
7 |
Chapter 1 |
Is Small Business for You? |
9 |
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Getting Clear on the Terminology: What Is a Business? |
10 |
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Taking the Small-Business Owner's Aptitude Test: Do You Have the Right Stuff? |
16 |
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Identifying the Pros and Cons of Owning a Small Business |
21 |
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Watching Out for Monkey Business |
24 |
Chapter 2 |
Laying Your Personal Financial Foundation |
29 |
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Getting Your Financial Ducks in Order |
30 |
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Creating Your Personal Financial To-Do List |
33 |
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Assessing and Replacing Benefits |
39 |
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Managing Your Personal Finances Post-Launch |
44 |
Chapter 3 |
Finding Your Niche and Timing Your Start-Up |
45 |
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Why You Don't Need a New Niche or a Great Idea |
45 |
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How to Choose Your Business |
47 |
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Determining the Best Time for Your Start-Up |
56 |
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Recognizing Your Number One Asset--You |
57 |
Chapter 4 |
Turning Your Ideas into Plans |
59 |
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Your Mission: Impossible If You Fail to Define It |
59 |
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Your Business Plan: Don't Start Up without It |
62 |
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Writing Your Business Plan |
64 |
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Keeping Your Plan Current |
78 |
Chapter 5 |
Financing, Ownership, and Organizational Options |
79 |
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Determining Your Start-Up Cash Requirements |
79 |
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Using Your Own Resources: Bootstrapping |
82 |
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Outsourcing for Your Capital Needs |
86 |
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Exploring Ownership Options: Going It Alone or Working with Partners and Shareholders |
94 |
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Figuring Out Whether or Not to Incorporate |
99 |
Part II |
Buying an Existing Business |
109 |
Chapter 6 |
Exploring Buying a Small Business |
111 |
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Understanding Why to Buy a Business |
111 |
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Knowing When You Shouldn't Buy |
115 |
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Recognizing Pre-Purchase Prerequisites |
118 |
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Considering a Franchise |
126 |
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Evaluating Multilevel Marketing Companies |
129 |
Chapter 7 |
Evaluating and Negotiating to Buy |
131 |
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Kicking the Tires |
133 |
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Making an Offer They Can't Refuse |
146 |
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Moving into Your Newly Bought Business |
155 |
Part III |
Running a Successful Small Business |
159 |
Chapter 8 |
Owners Wear Many Hats |
161 |
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Working through the Nitty-Gritty Details of the Start-Up |
161 |
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Outsourcing to Focus on What You Do Best |
165 |
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Simplifying Your Accounting |
167 |
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Controlling Your Expenses |
175 |
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Managing Vendor Relationships |
178 |
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Dealing with Bankers, Lawyers, and Other Outsiders |
180 |
Chapter 9 |
Marketing 101: Product, Promotion, Sales, Distribution, and Pricing |
187 |
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Product and Service Development |
188 |
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Spreading the Word: Promotion |
190 |
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Publicity |
199 |
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Channeling Products to Customers: Distribution |
201 |
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Pricing: Cost Plus Value |
206 |
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Sales: Where the Rubber Hits the Road |
210 |
Chapter 10 |
Keeping Your Customers Loyal |
217 |
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Retaining Your Customer Base |
218 |
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Dealing with Dissatisfied (And Difficult) Customers |
227 |
Chapter 11 |
Tracking Cash Flow, Costs, and Profits |
231 |
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Cash Flow: The Fuel That Drives Your Business |
232 |
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Making Sense of Financial Statements |
234 |
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Turning the Numbers into Action |
240 |
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Managing Your Inventory |
245 |
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Collecting Your Accounts Receivables |
246 |
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Improving Your Profitability |
249 |
Chapter 12 |
Learning from Others' Experiences |
255 |
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Find a Mentor |
255 |
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Network with Peers |
257 |
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Form a Board of Advisors |
258 |
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Get a Partner |
260 |
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Join a Trade Association |
262 |
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Find a Business Incubator |
263 |
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Locate Your Local Small Business Development Center |
264 |
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Give SCORE a Try |
264 |
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Soak Up Information Like a Sponge |
265 |
Part IV |
Keeping Your Business in Business |
267 |
Chapter 13 |
Finding and Keeping Superstar Employees |
269 |
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Assembling a Top Team |
270 |
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Training Your Team: It's an Investment |
275 |
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Motivating: Pay and Performance Issues |
276 |
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Working Relationships: Designing a Flexible Organization Chart |
288 |
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Recognizing the Importance of an Employee Manual |
289 |
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Describing a Successful Employer |
291 |
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Looking at Employee Leasing Companies |
294 |
Chapter 14 |
Providing Employee Benefits |
297 |
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Retirement Plans: The Underappreciated Benefit |
298 |
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Deciding Whether to Share the Equity |
304 |
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Including Insurance and Other Benefits |
307 |
Chapter 15 |
The Long Arm of the Law: Regulatory and Legal Issues |
315 |
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An Abundance of Small-Business Laws |
315 |
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Suffering through Start-Up Regulations |
317 |
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Laboring through Employee Costs and Laws |
329 |
Chapter 16 |
Mastering Small-Business Taxes |
331 |
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Getting Smarter About Taxes |
332 |
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Keeping Good Financial Records |
336 |
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Knowing Your Income Tax Bracket |
337 |
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Staying on Top of Employment Taxes |
339 |
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Spending Your Money Tax-Wisely |
342 |
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Selecting an Entity and Tax Implications |
343 |
Chapter 17 |
Special Considerations for Growing Businesses |
345 |
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Growing in Stages |
346 |
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Handling Human Resources Issues |
349 |
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Addressing Time-Management Issues |
351 |
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Choosing a Management System |
353 |
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Troubleshooting Your Business |
357 |
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Finding Your Role in an Evolving Business |
360 |
Part V |
The Part of Tens |
365 |
Chapter 18 |
Ten Tips for Home-Based Businesses |
367 |
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Recognize That Working from Home Isn't a Free Lunch |
368 |
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Run Your Business Like a Business |
369 |
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Keep Things Legal and Do Them Right the First Time |
370 |
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Put On a Professional Face |
371 |
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Choose the Right Technology |
372 |
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Develop a Marketing Strategy |
375 |
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Manage Your Time Effectively |
376 |
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Motivate Yourself (If You Don't, Who Will?) |
377 |
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Include Your Family |
377 |
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Stay in the Loop |
378 |
Chapter 19 |
Ten Ways Computers Can Aid Your Small Business |
381 |
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Brainstorming and Researching Business Ideas |
382 |
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Finding a Mentor |
383 |
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Buying a Business or Franchise |
383 |
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Searching for Financing |
384 |
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Marketing Your Business |
384 |
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Maintaining and Analyzing Your Financials |
385 |
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Saving Time and Money |
386 |
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Getting Organized and Integrated with Suites |
387 |
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Filing Your Taxes |
387 |
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Avoiding Attorneys |
387 |
Chapter 20 |
Ten Tips for Managing Your Growing Business |
389 |
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Focus On What You Do Best |
389 |
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Bend the Rules When Necessary |
390 |
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Hold Your Employees Accountable |
390 |
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Consider the 80-20 Rule |
391 |
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Think Ahead |
392 |
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Sleep On It |
393 |
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Resolve Conflicts |
394 |
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Walk Your Talk |
394 |
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Remember: Cash is King |
395 |
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Follow the Rule of Many Reasons |
396 |
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Index |
397 |