Table of Contents
CONTENTS
Special Thanks…
An Apology (if needed…)
Foreword by Jonathan Beckett
Author Preface
Introduction
PART ONE: Your Yachting Roadmap The six pillars to becoming an authority that clients trust
Chapter 1: Starting With the Mindset of Champions: Busting the myths that lose brokers opportunities every day
Chapter 2: Getting the Big Picture: What is yachting, what are we selling and who is buying?
Chapter 3: Understanding Your Business: When data is your added-value and crunching it unravels the secrets to winning clients
Chapter 4: Defining Your Product: How your answer to the one question that clients never ask will win or lose you their business
Chapter 5: Knowing Your Client: The single biggest reason why clients are not buying from YOU
Chapter 6: Building Brand ‘YOU’: Perception is reality – how a client’s perception of you, your brand and service can attract or repel their business
PART TWO: Your Essential Yacht Marketing Toolkit When attracting the attention of clients, and winning their business, is as much about how we communicate as it is about what we have to say
Chapter 7: The Nuts ‘n’ Bolts Putting the mindset and knowledge to work
(A) Correct Specs: Easy to get hold of, but disastrous when wrong
(B) USPs (again): The secret to every sale you will ever make
(C) Photography: Tips for securing the best images, which sell more than just the look, at the best rates
(D) Video: How every other industry is attracting and winning clients
(E) Brochures: Print and digital – why clients still rely on them and how to bring them to life
(F) Testimonials: Yachting’s second-most underused tool – how to get them and put them to work
(G) Referrals: Yachting’s most underused tool – the art of never having to prospect again
(H) Invoices: One of the least-used sales and marketing tools ever
Chapter 8: Brand ‘YOU’ Getting you Google-ready
(A) White papers/E-books: Showing clients you can give them what they want
(B) Your Bio: Your profile as USP heaven
PART THREE: Getting You Out to Market Making you, your company and your yachts attractive, relevant and rewarding for the ultimate in enquiry generation
Chapter 9: Websites: Getting the most exposure for your yachts and what to watch out for
Chapter 10: Social Media: Why everyone thinks they have to do it, but can’t understand why it doesn’t work
Chapter 11: Emails: Waking up new business with the old-school techniques that work better than ever
Chapter 12: Texts: The least-used technique for a guaranteed immediate reply
Chapter 13: Ads and Editorial Why it works and how to get some, even if you are not advertising with titles
Chapter 14: Yacht Shows: The reasons why shows don’t work for some exhibitors and the tricks that ensure you get the most out of every event you do
Chapter 15: Open Days and Fam Trips: Why experiencing something for ourselves convinces us to buy or recommend it more than anything else
Chapter 16: Networking Events: The art of not being left alone in the corner, pretending to be on your phone
PART FOUR: The Dynamics of Smarketing Bringing it all together
Chapter 17: When Two Become One Tips and techniques for creating the perfect sales and marketing mash-up
Summary
About the Author
Glossary of Key Terms
Bibliography and Suggested Reading