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The Art of Engagement: Bridging the Gap Between People and Possibilities

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Align your people and your strategy for ultimate business success

Most new business strategies fail to attain their goals. Why? Because organizations overlook the most important element in executing their strategy: People.

Employee engagement expert, Jim Haudan, has helped hundreds of major companies succeed where others fail by bridging the canyons that divide executives, managers, and front-line employees. Now he shares his proven methods with you.

A best-selling book, The Art of Engagement helps you communicate, empower, and motivate employees at every level of your organization—and ensure they’re all working toward the same strategic goals. This groundbreaking book includes:

* Using visual-learning for communicating more effectively with your workforce
* Proven methods for successfully engaging employees across the whole organization
* A framework for implementing the process of strategically engaging employees
* Self-assessment for checking your own company's level of strategic engagement
* An approach to changing culture by changing the conversations of leaders

Haudan provides stories and visuals that clearly illustrate the concept of employee engagement—from the “Roots of Engagement”, to the six reasons why workers are disengaged, to the keys to unlocking engagement in any organization. Case studies of Harley-Davidson, Pepsi Cola, and other successful companies reveal how his methods work in real-life situations.

The Art of Engagement arms you with the knowledge, insight, and tools you need to drive effective strategic execution through powerful employee engagement.

ISBN-13: 9781260019612

Media Type: Paperback

Publisher: McGraw Hill LLC

Publication Date: 06-30-2017

Pages: 272

Product Dimensions: 5.90(w) x 9.10(h) x 0.80(d)

Jim Haudan is cofounder and CEO of the international management consultancy Root Inc. which has been named Great Place to Work® Institute’s 25 Best Small and Medium Workplaces for eight straight years, and The Wall Street Journal ranked it as a Top Small Workplace. Jim was also named Entrepreneur of the Year in Northwest Ohio in the Business Services Category.

Table of Contents


Acknowledgments     ix
Introduction     xii
What "Engagement" Really Means     1
What Do You Mean, You Want a Hot Dog?     3
The Engaged Difference     9
The Roots of Engagement     17
The Disengagement Canyon: Voices from the Trenches     27
I Can't Be Engaged If I'm Overwhelmed     31
I Can't Be Engaged If I Don't Get It     39
I Can't Be Engaged If I'm Scared     47
I Can't Be Engaged If I Don't See the Big Picture     55
I Can't Be Engaged If It's Not Mine     63
I Can't Be Engaged If My Leaders Don't Face Reality     71
The Six Keys to Engagement     79
Key #1: Connecting through Images and Stories     83
Key #2: Creating Pictures Together     95
Key #3: Believing in Leaders     109
Key #4: Owning the Solution     121
Key #5: Playing the Entire Game     135
Key #6: Practicing before Performing     155
The Process of Strategic Engagement     165
Strategic Engagement as a Process     169
Creating a Line of Sight     179
Connecting Goals     199
Developing Capabilities     213
Conclusion: LessonsLearned     233
Sources     243
Index     244
About the Author     257