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The Book on Managing Rental Properties: A Proven System for Finding, Screening, and Managing Tenants with Fewer Headaches and Maximum Profits

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From the top-selling author of The Book on Rental Property Investing, this companion book will be your comprehensive guide to effectively managing tenants in your rental properties.

No matter how great you are at finding real estate deals, you could lose everything if you don't manage your properties correctly. However, being a landlord doesn't have to mean middle-of-the-night phone calls, costly evictions, or daily frustrations with ungrateful tenants. Being a landlord can be fun--but only if you do it right!

Learning to effectively manage your tenants means more freedom, less drama, and higher profits from your real estate business. Written with both new and experienced landlords in mind, this comprehensive book takes you on an insider tour of the Turners' management business. Discover exactly how they've been able to maximize profit, minimize stress, and have a blast doing it. Through personal stories of the mistakes and successes they've experienced, you'll learn every trick, tool, and system you need to manage your rentals--and change the way you think about property management altogether.

Inside, you'll discover:

  • The subtle mindset shift that will increase your chance at success one hundred times over
  • Low-cost strategies to attract the best tenants who won't rip you off
  • Seven types of tenants you should never rent to
  • Nineteen provisions that your rental lease should include in order to protect yourself
  • Practical tips to assure your tenant pays on time and stays long-term
  • How to take the pain and stress out of your bookkeeping and taxes
  • And much more!

  • ISBN-13: 9780990711759

    Media Type: Paperback

    Publisher: BiggerPockets Publishing

    Publication Date: 10-28-2015

    Pages: 368

    Product Dimensions: 5.90(w) x 8.90(h) x 0.80(d)

    Series: BiggerPockets Rental Kit - #3

    Brandon Turner is an author, entrepreneur, and active real estate investor with more than 500 rental units and dozens of rehabs under his belt. He is the Vice President of BiggerPockets, co-host of The BiggerPockets Podcast, and author of four books, including The Book on Rental Property Investing and How to Invest in Real Estate. Brandon has also been featured in numerous online and print publications—like Forbes.com, Entrepreneur.com, and Money Magazine—where he enjoys showing others the power and impact of real estate investing and financial freedom. A life-long adventurer, Brandon (along with his wife and daughter) splits his time between his home in Hawaii and various other destinations around the globe. Heather Turner is a full-time landlord that lives with her husband (Brandon Turner) on the beautiful island of Maui in the state of Hawaii. Their eyes were opened to the world of real estate a decade ago when they bought their first house, followed by their first rental property. Since then, they have bought, sold, flipped, and steadily increased their rental portfolio. Currently, Heather manages all of their rentals, which consist of everything from single family houses to small multifamily and even mobile home parks.

    What People are Saying About This

    From the Publisher

    PRAISE FOR BRANDON TURNER’S BOOKS

    “An insiders’ perspective, full of encouragement and resources for newcomers… Interested readers will still find the book substantially useful as a starting point.”

    —Kirkus Review on How to Invest in Real Estate

    “I only wish this book had been written in 2005 when I was starting my real estate investing journey!”

    —Ken Corsini, Real estate investor and star of HGTV’s Flip or Flop Atlanta

    “I think this should be required reading for anyone considering real estate investing... Countless hours, months, and—frankly—years this book would have saved me!”

    —Ben Leybovich, Real estate investor, syndicator, and founder of JustAskBenWhy.com

    “There are very few books that provide a detailed, step-by-step framework for accomplishing real estate success. Brandon Turner’s The Book on Rental Property Investing does that, and does it in a way that puts financial freedom through real estate within reach of anyone who wants it.”

    —J Scott, Bestselling author of The Book on Flipping Houses

    “I have not read a more comprehensive discussion in my 20 years of investing. This is a great reference for beginners and experienced rental owners!”

    —Al Williamson, LeadingLandlord.com

    "This book is an A-to-Z guide for the real estate investor—not just buying and selling, but also strategic planning, which is all too often forgotten. The real-world examples really drive it home."

    —Brian Burke, CEO of Praxis Capital

    “The Book on Rental Property Investing fuses passion with a system-driven, business-mindedness that provides a very big resource to help establish and achieve your personal investment goals.”

    —Bill Syrios, Owner of Stewardship Properties

    "I wish I had The Book on Managing Rental Properties before I made all of my expensive property management mistakes! Brandon and Heather Turner have covered the biggest challenges for landlords and solved each one with step-by-step systems. I literally gave the information in Chapter 6 on tenant pre-screening to my own team and said, 'Use this!' It's that good.”

    —Chad Carson, CoachCarson.com

    “It's practical, real, and comes across very open and unbiased… This is great for beginners as well as anyone who is in another field of real estate investing looking to cross over.”

    —Lisa Phillips, AffordableRealEstateInvestments.com

    Table of Contents

    Chapter 1 So You Want to Be a Landlord? 1

    About the Authors 2

    What This Book Will Teach You 3

    What This Book Won't Cover 4

    What is Bigger Pockets? 5

    What is Landlording? 6

    Landlording Tasks 7

    Should You Manage Yourself or Hire a Professional Management Company? 10

    Surprise: Everything Won't Always Apply 11

    Chapter 2 8 Business Attributes of a Successful Landlord 13

    A Tale of Two Landlords 13

    Wrapping it Up 27

    Chapter 3 Initial Steps 29

    7 Things to Do Before Signing Your First Lease 29

    Inherited Tenants 36

    Review Existing Leases 37

    Put Yourself in Their Shoes 38

    Raising the Rent on Inherited Tenants 38

    What Condition Should Your Property Be in? 39

    How Much Can You Rent Your Property for? 40

    The Security Deposit 42

    Wrapping it Up 45

    Chapter 4 Fair Housing 47

    What is Fair Housing? 48

    Exceptions to the Fair Housing Rules 49

    Dealing with Disabilities and Fair Housing 51

    6 Tips for Staying Compliant with Fair Housing Laws 55

    Penalties for Violating Fair Housing 58

    Wrapping it Up 59

    Chapter 5 Advertising Your Vacancy 61

    Denning Your Ideal Tenant 61

    What Makes Your Property Desirable? 63

    Where to Advertise 63

    Tracking Your Advertising Results 68

    Taking Quality Photos 69

    Wrapping it Up 72

    Chapter 6 Tenant Pre-Screening 73

    What Makes a Great Tenant? 74

    What is Tenant Screening? 76

    Pre-Screening Potential Tenants 76

    Setting Your Minimum Qualification Standards 82

    Section 8 89

    Showing the Property 92

    11 Most Common Questions Asked By Tenants-Answered 98

    7 Tenants We'll Never Rent to 103

    Wrapping it Up 107

    Chapter 7 The Application Process & Tenant Screening 109

    The Application Form 111

    The Application 113

    The Application Fee/Identification 123

    How to Process the Application 125

    Advanced (& Sneaky) Ideas for Tenant Screening 134

    Denying an Applicant After Screening 135

    Should You Allow a Cosigner? 137

    Accepting a Tenant 139

    Next Steps After Approving a New Tenant 140

    Wrapping it Up 144

    Chapter 8 Signing the Rental Contract 145

    Month-to-Month or Term Leases? 145

    Where to Find a Good Rental Lease 147

    Why the RIGHT Lease Matters 147

    22 Things Every Lease Should Contain 149

    How to Sign the Lease Agreement 155

    New Tenant Orientation 157

    The Tenant File 163

    Wrapping it Up 164

    Chapter 9 Managing Tenants 165

    Setting Office Hours 166

    How to Collect Rent 168

    Grace Periods and Rent Extensions 173

    Raising the Rent 175

    Periodic Inspections 178

    Communicating With Tenants 181

    Hiring a Resident Manager 181

    6 Ways to Keep Yourself Free From Lawsuits 184

    Generating Extra Income and Reducing Expenses 185

    Wrapping it Up 187

    Chapter 10 Dealing With Problems 189

    What to Do When Tenants Don't Pay Rent 190

    Handling Tenant Maintenance and Repairs 194

    Bounced Rent Checks 198

    Abandonment 199

    What to Do When a Tenant Dies 200

    Dealing With Drugs 202

    Lease Compliance: The 10 Most Common Problems You'll Encounter 203

    Wrapping it Up 213

    Chapter 11 Getting Rid of Bad Tenants 215

    Why Tenants Need to Be Removed 215

    Not Renewing the Lease 217

    Cash for Keys 218

    Evicting a Tenant 220

    Wrapping it Up 228

    Chapter 12 Dealing With Contractors 229

    Types of Contractors 229

    Licensed vs. Unlicensed Contractors 231

    5 Ways to Find Great Contractors 233

    Screening Contractors in 5 Steps 235

    8 Tips for Managing Contractors and Handymen 238

    Wrapping it Up 240

    Chapter 13 What To Do When Your Tenant Moves Out 241

    Notice to Vacate 241

    Preparing for Your Vacancy 243

    The Move-Out Packet 245

    The Move-Out Inspection 255

    Turning Over the Unit 257

    The Disposition of Deposit 258

    What if the Tenant Owes More Money Than Their Deposit Will Cover? 262

    Wrapping it Up 265

    Contents

    Chapter 14 Business Organization and Bookkeeping 267

    The 3 Benefits of an Organized Landlording Business 267

    12 Things Your Office Should Have 269

    Bookkeeping Basics 275

    Wrapping it Up 280

    Chapter 15 13 Principles for Being an Incredible Landlord 281

    Final Words of Wisdom 286

    Wrapping it Up 287

    Appendix 289

    Forms Table of Contents 290

    Landlord/Tenant Resources for the 50 States 345