The Digital Coaching Revolution: How to Support Employee Development with Coaching Tech

Digital coaching is transforming employee experience and the future of work as we know it. Discover what you need to look for in digital coaching services before signing or renewing a contract with a provider.

Digital coaching offers organizations an effective, scalable and personalized approach to employee development that can transform an organization's entire workforce. This technology helps organizations seamlessly schedule, track and manage coaching services as well as evaluate ROI in ways previously unimaginable. The Digital Coaching Revolution is an essential resource for talent management, employee experience, L&D and HR business partners considering or already working with a digital coaching provider, platform or service.

Written by Anna Tavis and Woody Woodward, The Digital Coaching Revolution includes information to help you scale digital coaching across your workforce, whether your C-suite is already on board or not. The chapters offer insight into how to determine what will help every company's specific needs, what questions to ask a digital coaching provider before signing or renewing a contract and how to use the data to get more out of this service. With case studies from large organizations that have found success in digital coaching including Visa, CVS and Hilton, this book is the resource you need to upgrade your organization's approaches to employee experience, L&D and broader HR initiatives.

ISBN-13: 9781398612518

Media Type: Paperback

Publisher: Kogan Page

Publication Date: 02-27-2024

Pages: 240

Anna Tavis, Ph.D., based in New York City, New York, is Clinical Professor, Department Chair of the Human Capital Management Department at NYU's School of Professional Studies. She is co-author of Humans at Work, also published by Kogan Page. Woody Woodward, PhD, PCC, is Director of the Coaching Innovation Lab and leads the Master of Science degree program in Executive Coaching and Organizational Consulting at NYU's School of Professional Studies. He sits on the Board of Directors of the International Coaching Federation Thought Leadership Institute.

Table of Contents

** Chapter - 00: Introduction; ** Chapter - 01: The History and Evolution of Executive and Professional Coaching; ** Chapter - 02: Who are the Coaches and What do they do; ** Chapter - 03: The Unfolding Journey of Digital Coaching in Organizations; ** Chapter - 04: The Tech and Data Revolution; ** Chapter - 05: Lessons from Sports; ** Chapter - 06: Expanding the Coaching Perspectives: Coaching for Health and Wellbeing; ** Chapter - 07: L&D Coaching Transformed: Navigating Learning in the Digital Age; ** Chapter - 08: The New Frontiers of Chatbot and AI; ** Chapter - 09: Inclusive Coaching; ** Chapter - 10: Who Qualifies as a Coach?; ** Chapter - 11: Conclusion