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The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs - Paperback | Diverse Reads

The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs

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You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone—the moment when the mind is most open to learning—to prompt people to think through problems, see situations more strategically, and transcend their limitations.

Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Then, instead of being told, people see for themselves the insightful and often profound solutions to what is stopping their progress. The exercises and case studies will help you use discomfort in your conversations to create lasting changes and an enlivened workforce.

ISBN-13: 9781626560659

Media Type: Paperback

Publisher: Berrett-Koehler Publishers

Publication Date: 10-13-2014

Pages: 176

Product Dimensions: 5.56(w) x 8.50(h) x 0.52(d)

Marcia Reynolds, PsyD and Master Certified Coach, is president of Covisioning, a leadership training and coaching firm helping organizations unleash the brilliance in their people. She is the author of four books, including Outsmart Your Brain and Wander Woman.

Table of Contents

Introduction What Is Good about Discomfort? 1

1 Criteria for Choosing a Discomfort Zone Conversation 9

2 What Comes First 25

3 The Map and the Milestones for Your Conversation 45

4 How to Listen for What to Say 67

5 New Perspective?Using Discomfort Zone Conversations to Break Through Barriers 87

6 Transformation?Using Discomfort Zone Conversations to Embrace What's Next 111

7 Strategizing Your Development Plan 135

Notes 147

Acknowledgments 155

Index 157

About the Author 163