How to Listen: Discover the Hidden Key to Better Communication

If you want to be heard, you need to know how to listen?

Communication isn't all about what you say. It's about what you hear, what you notice, and how you respond. In short: it's about how you listen. And despite leaders spending eighty-three percent of their day listening, only two percent of them have ever been trained in how to listen effectively?

At a time when we are more technologically linked than ever, our conversations have never been more distracted and disconnected--because most don't know how to truly listen?

The result? You constantly fight to be "heard" over all the noise and distraction. You feel frustrated, confused, ignored, and feel like no one is paying attention. You are drained and tired of repeating yourself. Work conversations take longer than necessary because most people only listen to fourteen percent of what the speaker thinks and means.

In How to Listen, Oscar Trimboli, host of the Apple-award-winning podcast Deep Listening, shows you how to unlock your listening superpowers. Trimboli shares practical and pragmatic insights to help you notice when you aren't listening--and what to do about it?

When you understand the art and science of listening, you'll master the missing half of communication--and create a more powerful impact in your workplace and beyond.

ISBN-13: 9781774581919

Media Type: Paperback

Publisher: Page Two Books - Inc.

Publication Date: 10-04-2022

Pages: 288

Product Dimensions: 5.50(w) x 8.40(h) x 0.90(d)

Oscar Trimboli is an author, host of the Apple award-winning podcast Deep Listening, and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces, and cultures around the world. Through his work with chairs, boards of directors, and executive teams in local, regional, and global organizations, Oscar has experienced firsthand the transformational impact leaders and organizations can have when they listen beyond the words. He believes that leadership teams need to focus their attention and their listening on building organizations that have impact and create powerful legacies for the people they serve—today and, more importantly, for future generations. Oscar is a marketing and technology industry veteran with over thirty years’ experience across general management, sales, marketing and operations for Microsoft, PeopleSoft, Polycom, Professional Advantage and Vodafone. He consults with organizations including Air Canada, AstraZeneca, BAE Systems, CBRE, Cisco, Commonwealth Bank, Energy Australia, Estia Health, Google, HSBC, IAG, Macquarie Bank, Microsoft, PayPal, Qantas, Reebok, SAP, and TAL. Oscar lives in Sydney with his wife, Jennie, where he helps first-time runners and ocean swimmers conquer their fears and contributes to the cure for cancer as part of Can Too, a cancer research charity – www.cantoo.org.au.

Table of Contents

Your invitation 1

1 Why listen? 13

2 Get ready to listen 29

3 Give and pay attention 55

4 Hear, see, and sense 91

5 Explore the backstory 135

6 Notice how it is said 161

7 Focus on what is unsaid 187

8 Listen for their meaning 223

Over to you 255

About the deep listening research 261

Notes 263

Acknowledgments 269

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