How to Manage People: Fast, Effective Management Skills that Really Get Results

Bestselling author Michael Armstrong provides valuable insight into the skills required to be an effective manager, helping you get the best from your staff through motivation, reward and leadership.

This fully updated 5th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book.


The Creating Success series of books...
Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.

ISBN-13: 9781398605466

Media Type: Paperback

Publisher: Kogan Page - Ltd.

Publication Date: 07-26-2022

Pages: 232

Product Dimensions: 5.51(w) x 8.31(h) x 0.39(d)

Series: Creating Success #166

Michael Armstrong is a bestselling author and people management expert. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this, he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is also the author of the bestselling How to Be an Even Better Manager, now in its 10th edition and also published by Kogan Page.

Table of Contents

** Chapter - 01: Managing people – what managers do; ** Chapter - 02: Treat people right; ** Chapter - 03: Leadership; ** Chapter - 04: Motivating people; ** Chapter - 05: Enhancing engagement; ** Chapter - 06: Organizing people; ** Chapter - 07: Team building; ** Chapter - 08: Delegating; ** Chapter - 09: Defining work; ** Chapter - 10: Managing performance; ** Chapter - 11: Helping people to learn; ** Chapter - 12: Selection interviewing; ** Chapter - 13: Rewarding people; ** Chapter - 14: Managing change; ** Chapter - 15: Managing conflict; ** Chapter - 16: Handling people problems