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Beyond the Five Whys: Root Cause Analysis and Systems Thinking
HardcoverOriginal price $50.00 - Original price $50.00Original price $50.00$52.99$52.99 - $52.99Current price $52.99| /A straightforward explanation of root cause analysis and systems thinking, illustrating, with real-world examples and first-hand accounts, why thin...
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Business Process Improvement Toolbox, Second Edition / Edition 2
HardcoverOriginal price $60.00 - Original price $60.00Original price $60.00$78.99$78.99 - $78.99Current price $78.99| /This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business ...
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Competing Against Time: How Time-Based Competition is Reshaping Global Markets
PaperbackOriginal price $24.95Original price $24.95 - Original price $24.95Original price $24.95Current price $23.99$23.99 - $23.99Current price $23.99| /Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, ...
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Foundations of Quality Risk Management: A Practical Approach to Effective Risk-Based Thinking
PaperbackOriginal price $50.00 - Original price $50.00Original price $50.00$66.99$66.99 - $66.99Current price $66.99| /In today's uncertain times, risk has become the biggest part of management. Risk management is central to the science of prediction and decision-...
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Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition
HardcoverOriginal price $46.00Original price $46.00 - Original price $46.00Original price $46.00Current price $40.99$40.99 - $40.99Current price $40.99| /Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any onlin...
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Good Services: How to Design Services that Work
PaperbackOriginal price $23.00Original price $23.00 - Original price $23.00Original price $23.00Current price $20.99$20.99 - $20.99Current price $20.99| /Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this ...
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Kbi: Learn what Key Behaviour Indicators are, their benefits over KPIs, and how they will build the company culture and bra
PaperbackOriginal price $20.99Original price $20.99 - Original price $20.99Original price $20.99Current price $19.99$19.99 - $19.99Current price $19.99| /KPIs tell you what happened - they are historyKBIs tell you what WILL happen - they are the futureRichard has spent over 40 years working across mu...
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Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization
PaperbackOriginal price $24.95 - Original price $24.95Original price $24.95$28.99$28.99 - $28.99Current price $28.99| /What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's enduring success than ...
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The AI Imperative: A CEO's Playbook for Enterprise Artificial Intelligence
HardcoverOriginal price $29.99Original price $29.99 - Original price $29.99Original price $29.99Current price $27.99$27.99 - $27.99Current price $27.99| /This comprehensive guide provides executives and business leaders practical frameworks and insights for successfully implementing artificial intell...
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The ASQ Certified Six Sigma Yellow Belt Handbook
HardcoverOriginal price $150.00 - Original price $150.00Original price $150.00$181.99$181.99 - $181.99Current price $181.99| /This handbook is a helpful guide to Six Sigma process improvement and variation reduction. Individuals studying to pass the ASQ Certified Six Sig...
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The ISO 14001: 2015 Implementation Handbook: Using the Process Approach to Build an Environmental Management System
HardcoverOriginal price $40.00 - Original price $40.00Original price $40.00$55.99$55.99 - $55.99Current price $55.99| /This book explains how an organization can use a management system to both control and improve its environmental performance. It provides guidanc...
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The Mind of the Strategist: The Art of Japanese Business / Edition 1
PaperbackOriginal price $29.00Original price $29.00 - Original price $29.00Original price $29.00Current price $25.99$25.99 - $25.99Current price $25.99| /This book, full of actual examples, aims to bring to life all of the dynamic, subtlety, and variety of business strategy as it is practiced in th...
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
HardcoverOriginal price $30.00Original price $30.00 - Original price $30.00Original price $30.00Current price $25.99$25.99 - $25.99Current price $25.99| /Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: Th...
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The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
PaperbackOriginal price $19.99Original price $19.99 - Original price $19.99Original price $19.99Current price $18.99$18.99 - $18.99Current price $18.99| /This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations. Are you...
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The Work System Method
PaperbackOriginal price $36.00 - Original price $36.00Original price $36.00$50.99$50.99 - $50.99Current price $50.99| /The Work System Method is an organized approach that every organization can use for: ... Recognizing that systems involve much more than IT ... D...
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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results
HardcoverOriginal price $36.00Original price $36.00 - Original price $36.00Original price $36.00Current price $29.99$29.99 - $29.99Current price $29.99| /"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. ...
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Tribe Of Mentors: Short Life Advice from the Best in the World
HardcoverOriginal price $30.00Original price $30.00 - Original price $30.00Original price $30.00Current price $25.99$25.99 - $25.99Current price $25.99| /Tim Ferriss, the #1 New York Times best-selling author of The 4-Hour Workweek, shares the ultimate choose-your-own-adventure book—a compilation o...
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